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Articles:

Code	Title	Author	Date Created	Date Updated	Views	Rating
CID	Caller Id	Service Department	06/03/2009	06/03/2009	113	Unrated
ARS	Automatic Route Selection	Service Department	06/03/2009	06/03/2009	95	Unrated
Transfer	Transfer a call to Outside Telephone Number	Service Department	05/17/2009	06/03/2009	156
Intercom	Intercom Feature	Service Department	06/03/2009	06/03/2009	103	Unrated
Monitor	Call Monitoring	Service Department	06/03/2009	06/03/2009	89	Unrated
Auto	Automatic Release	Service Department	06/03/2009	06/03/2009	92	Unrated
Transfer	Transferring Call to an Extension	Service Department	05/17/2009	06/03/2009	210	Unrated
Hold	The Hold Button	Service Department	06/03/2009	06/03/2009	108	Unrated
Barge	Barge-In Feature	Service Department	06/03/2009	06/03/2009	93	Unrated
Keys	The Answer Key	Service Department	06/03/2009	06/03/2009	60	Unrated

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