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Articles:

Code	Title	Author	Date Created	Date Updated	Views	Rating
DID	Direct Inward Dial (DID)	Service Department	06/03/2009	06/03/2009	92	Unrated
BGM	Background Music	Service Department	06/03/2009	06/03/2009	100	Unrated
Spkr	Callers can not hear me when using speakerphone	Service Department	05/22/2009	06/03/2009	132	Unrated
CID	Caller Id	Service Department	06/03/2009	06/03/2009	112	Unrated
ARS	Automatic Route Selection	Service Department	06/03/2009	06/03/2009	95	Unrated
Transfer	Transfer a call to Outside Telephone Number	Service Department	05/17/2009	06/03/2009	156
Intercom	Intercom Feature	Service Department	06/03/2009	06/03/2009	102	Unrated
Monitor	Call Monitoring	Service Department	06/03/2009	06/03/2009	88	Unrated
Auto	Automatic Release	Service Department	06/03/2009	06/03/2009	91	Unrated
Transfer	Transferring Call to an Extension	Service Department	05/17/2009	06/03/2009	210	Unrated

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